Archive for April, 2010

Apr-2010

Fri 30
17:00 GMT, 13:00 local     1st Match, Group B – Sri Lanka v New Zealand
Providence Stadium, Guyana
Fri 30 Day/Night
21:00 GMT, 17:00 local     2nd Match, Group D – West Indies v Ireland
Providence Stadium, Guyana

May-2010

Sat 01
13:30 GMT, 09:30 local     3rd Match, Group C – India v Afghanistan
Beausejour Cricket Ground, St. Lucia
Sat 01
17:30 GMT, 13:30 local     4th Match, Group A – Pakistan v Bangladesh
Beausejour Cricket Ground, St. Lucia
Sun 02
13:30 GMT, 09:30 local     5th Match, Group C – India v South Africa
Beausejour Cricket Ground, St. Lucia
Sun 02
17:30 GMT, 13:30 local     6th Match, Group A – Pakistan v Australia
Beausejour Cricket Ground, St. Lucia
Mon 03
13:30 GMT, 09:30 local     7th Match, Group B – Zimbabwe v Sri Lanka
Providence Stadium, Guyana
Mon 03
17:30 GMT, 13:30 local     8th Match, Group D – West Indies v England
Providence Stadium, Guyana
Tue 04
13:30 GMT, 09:30 local     9th Match, Group B – New Zealand v Zimbabwe
Providence Stadium, Guyana
Tue 04
17:30 GMT, 13:30 local     10th Match, Group D – England v Ireland
Providence Stadium, Guyana
Wed 05
13:30 GMT, 09:30 local     11th Match, Group A – Australia v Bangladesh
Kensington Oval, Barbados
Wed 05
17:30 GMT, 13:30 local     11th Match, Group C – South Africa v Afghanistan
Kensington Oval, Barbados
Thu 06
13:30 GMT, 09:30 local     13th Match – A1 v D2
Kensington Oval, Barbados
Thu 06
17:30 GMT, 13:30 local     14th Match – C1 v B2
Kensington Oval, Barbados
Fri 07
13:30 GMT, 09:30 local     15th Match – A2 v C2
Kensington Oval, Barbados
Fri 07
17:30 GMT, 13:30 local     16th Match – B1 v D1
Kensington Oval, Barbados
Sat 08
13:30 GMT, 09:30 local     17th Match – C1 v D2
Kensington Oval, Barbados
Sat 08
17:30 GMT, 13:30 local     18th Match – A1 v B2
Kensington Oval, Barbados
Sun 09
13:30 GMT, 09:30 local     19th Match – C2 v D1
Kensington Oval, Barbados
Sun 09
17:30 GMT, 13:30 local     20th Match – B1 v A2
Kensington Oval, Barbados
Mon 10
13:30 GMT, 09:30 local     21st Match – B2 v D2
Beausejour Cricket Ground, St. Lucia
Mon 10
17:30 GMT, 13:30 local     22nd Match – A1 v C1
Beausejour Cricket Ground, St. Lucia
Tue 11
17:00 GMT, 13:00 local     23rd Match – B1 v C2
Beausejour Cricket Ground, St. Lucia
Tue 11 Day/Night
21:00 GMT, 17:00 local     24th Match – D1 v A2
Beausejour Cricket Ground, St. Lucia
Thu 13
15:30 GMT, 11:30 local     1st Semi-Final – TBC v TBC
Beausejour Cricket Ground, St. Lucia
Fri 14
15:30 GMT, 11:30 local     2nd Semi-Final – TBC v TBC
Beausejour Cricket Ground, St. Lucia
Sun 16
15:30 GMT, 11:30 local     The Final – TBC v TBC
Kensington Oval, Barbados

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Colombo is a very safe city, could walk talk or dance on the street
Colombo is a very safe city, could walk talk or dance on the street

Last week was the horrible 7 days I spent. Despite the new year holiday there hadn’t been any good for me, I caught the viral flu, and was in bed for more than 4 days and dialog didn’t give me there promotional offer after I reloaded 200/=. After complaining several times I received an email apologizing for the mistake, but when I asked them to reload back the value of the calls and sms’s  I took during that period, they replied that I have not taken any calls or sent any sms during the promotional period, well this is bull shit… anyway I have no strength to fight them back, so I decided to put my guns on the ground as I can’t shoot them anymore. Sad indeed.

So so…. I decided to go for my weekly beach run after 1 week of suffering and torturer from a brutal virus attack to my body. When the cool sea breeze brushed my face and the view of the sea waves were stunning and will have one thinking you have landed somewhere in the Mediterranean. Well…. I love to describe Galle Face this way, but…. In the mornings Galle Face is a whole maze of shit. Polythene bags fly all over the green, and tons and tons of plastics bottles lies along the beach. Sad Sri Lankans don’t give a damn about the environment.

After walking about a mile or so, giving myself a warm up, I saw this person with a dog, sniffing the Galle Face walk, and behind him there were loads of girls with track bottoms and t shirts. I thought it might be some sports team walking behind the man who is taking his dog for a walk. Meanwhile , I was looking at this dog, it was sniffing the Galle Face walk, I thought the man was taking his dog for a walk. Behind that stood a lady, for awhile I stopped and was wandering ‘Kawde bole mei Alice ?? ’ It was none other than the first lady Shiranthi Rajapaksa. Well… I have never seen her on the Galle Face walk before; I guess she’s the newest member of the GFW (Galle Face Walkers). She only walked a short distance and gone the next minute. Anyway it was great to see Shiranthi Rajapaksa in the Galle Face walk, and it gives us a guarantee that the country is in safe hands, Yes … true freedom indeed (wink).

What I think is that being an icon in the society is a pain in the ass, I had the freedom to walk or run whatever direction I liked, but in the case of the First Lady she has to follow the sniffing dog.  This might be a security measure but still it lacks freedom. I was just wandering, what happens if the sniffing dog forgets to do its job (sniffing) and leads its way to a garbage truck hmmm….. So for this reason, I made a decision, not to enter politics. I know Sri Lanka might be losing its future president but, I love to have a peaceful life with a lot of freedom. 😀

Last week was so unlucky for me, after seeing Suna on the walk … lol , Hopefully this week would turn out prosperously, coz we had the First Lady walking with us on the green.

Dialog standards down the drain

Dialog standards down the drain

This is sad,  Dialog Telekom has lost its standards. They simply didn’t know how to treat a customer. Hehe… the customer is non other than me  . Recently Dialog Telekom had launched a new promotional offer, I ‘m not going to write about it, as the offer was nothing but a fake. I don’t want anyone trying it out so they too will be caught to this gimmick.

Well, I copied its promo advert from Dialog’s website.

Dialog cheated me ;(

Dialog cheated me ;(

According to this offer, if you reload your phone with 200 bucks, you will receive 50 mins D2D call time and 100 SMS’s Free. YEAH FREE…

So I made a 200/- reload, hoping that i’ll get this offer. Then I started to make calls to Dialog numbers, as I had 50 min *FREE* call time. Each call I made was *CHARGED*. Then I tried sending text messages. Yet again I was charged for every sms I sent. (for D2D numbers).  Initially i was totally freaked out and then realized that humans do make mistakes.

So I informed them about this issue, expecting a satisfactory answer. They sent me a SMS giving me my complain reference number, and later that day they sent me another sms stating that they will attend to my complain the next working day which is today 12-04-2010.

At about 5.34 PM to be exact, my account was recharged with 200 bucks, and given a new promotional offer, which states that I will have 100 free sms and 50 mins free call time, which will be valid for 48 hours. (I hope you will notice that Dialog has given a validity period for this new promotion.)

I was happy as my account was recharged with an additional 200 bucks. My happiness lasted only for few hours, at about 7.30 PM, the 200 bucks that was reloaded was removed, and they sent me a sms giving me information of some other promotional offer.

My problem was not solved. Dialog Telekom, simply rejected me, ignored me. They made me look like a fool, by alternating my account frequently. So Awkward.

I was not updated on what they were doing, normally the customer should be informed on the actions one does, and it’s sad that Dialog Telekom didn’t do it. Very poor customer service I would say. Customer service down the drain.

At the time I am writing this post, I checked my present credit, guess what……. Dialog deducted 1 cent from my account, Every one of you who are reading this post, keep an eye on your credit level. Dialog is not the telecom service provider that we knew those days. I tried contacting them through their online chat session. When I clicked the button where it says ‘chat online’, I got a form to fill my details, and then once I submitted it, the page got redirected to another page. This shows nothing but poor site maintenance. I also received an email from Dialog stating that I didn’t respond to their chat. Liar liar liar…..

Here’s the link try it out . I got to this page by clicking on the ‘chat online’ button . I accessed this page at 09.45 PM, and if it works now, Dialog might had read this post and fixed it.

Finally, I hope Dialog will look into this issue, and give back my money. And also hope they would maintain good standards and win respects from its customers. If Dialog continues to act in this manner ignoring there customers and treating them as fools , I assume the customers will switch to alternative networks where they will treat a customer as a customer and not fool.

Happy Sinhala and Tamil new year Dialog ! Give me my money back.